How it works

Get started with our online enrollment form to find out if you are eligible to start receiving your medications with the help of NiceRx. Once you complete the enrollment, we will let you know if you qualify right away. Once successfully enrolled in the program, NiceRx will manage your enrollment including requesting refills for your prescription medications without you having to worry.

At the time of enrollment, you will be charged the first month’s service fee of $49.00 for each medication you are eligible to receive. For example, if you are eligible for two medications, your credit card will be charged today the first month’s service fee of $98.00, and your credit card will be charged the monthly service fee of $98.00 every month on or around 30 days from the initial billing date for the medications you are eligible to receive.

NiceRx is intended for low-income individuals in the United States who cannot afford their medications. Each program defines its own eligibility criteria. In general, you must meet the following requirements:

• I am a permanent, legal resident of the United States or Puerto Rico
• I am uninsured or my insurance doesn’t cover my medication
• I meet certain income eligibility requirements

No, there is no limit on the number of medications we can help you with. Please let us know all of the brand name and generic medications you are taking so we can check all available sources of assistance. There is a separate enrollment and monthly service fee for each eligible medication we are able to assist with.

Following successful enrollment, we may request further documentation from you as required by the pharmaceutical company, to allow us to complete your application. We will handle the whole enrollment process, including requesting a prescription from your doctor and working with the pharmaceutical company that ships your medication. We will send you notification emails to update you on the progress of your application so that you will always know the current status.

NiceRx is not involved in deciding acceptance into the program, which is ultimately at the sole discretion of the pharmaceutical companies, and NiceRx does not take responsibility for any delays with receiving your medications or rejection of your application.

You should continue taking your medications as prescribed until you have received your first medication shipment. NiceRx does not approve applications or ship any medications. The pharmaceutical company will make the final determination of acceptance, and you will only be charged for medications that we are able to assist with. Therefore, we cannot guarantee shipment times for your medication. The average turnaround time for the first supply of medication is 6 to 8 weeks from when we receive all required documentation from you and your healthcare provider.

We understand that you may wish to cancel should you find a more cost-effective alternative somewhere else. If you would like to have your membership cancelled, please send us a signed cancellation letter. We will initiate the cancellation of your medication within 14 days of receiving the signed cancellation letter. For our customers’ protection, we would not want to stop processing the application or refills without written notification from the customer.

You may be eligible for a full refund if:

• you have notified us in writing that you want to cancel within 14 days of enrollment and we have not yet sent the application documents to your doctor’s office, or;
• you have received a denial letter stating that you are not eligible to receive medication and have provided a copy of the denial letter to us within 60 days of its date, and do not want us to appeal the decision on your behalf.

If you are cancelling after receiving your medication delivery, you will be charged for the remaining supply of medication you received. For example, if you received a three-month supply of medication and cancelled after one month (and have a two months supply of medication remaining), you will be charged $98 for the remaining two months.