how it works

How it works

NiceRx works with your doctor's office to help you access your medications directly from pharmaceutical companies in the United States.
  • Enroll online

    Get started by filling out the online enrollment application to find out if you are eligible for assistance.

  • Pre-qualification

    NiceRx verifies your eligibility for medication assistance and notifies you if you are qualified. The pharmaceutical company provides your medication for free and you only pay our service fee.

  • Submit documents

    We will request documents to be submitted by you and your healthcare provider that are required by the pharmaceutical company to complete your enrollment.

  • Receive medication

    Once approved, the pharmaceutical company typically ships a 90-day supply of medication to your home or healthcare provider’s address.

How to apply

The US-based pharmaceutical manufacturers who ship your medication will require your healthcare and income information in order to determine your eligibility in the program.

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Here’s what you’ll need:
  • Your personal details
  • Your prescribed medications
  • Healthcare provider information
  • Income information
  • Insurance information
  • Payment information You won’t be billed if we can’t help access your medication.
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  • No hidden or additional fees

    Only pay for our service, a flat monthly fee of $49 per medication

  • Convenient and hassle-free

    We manage the whole process and we’re here to assist you

  • Ongoing refills

    We request your medication refills on your behalf

  • Your data is safe

    Your personal and medical information is safe with us

Eligibility

Do I qualify?

Eligibility requirements may vary by medication and program. Each program defines its own eligibility requirements for enrollment.

In general, most programs require that you meet the following requirements:

  • I am a permanent, legal resident of the United States or Puerto Rico
  • I am uninsured or my insurance doesn’t cover my medication
  • I meet certain income eligibility requirements

Responsibilities of a NiceRx customer

Once a year, provide us with the requested information about your medications and income to continue to qualify for the program.

Pay a monthly service fee of $49 for each medication you’re approved for. There are no hidden or additional fees.

Common enrollment questions

What do I need to get started?

Get started with our online enrollment form to find out if you are eligible to start receiving your medications with the help of NiceRx. Once you complete the enrollment, we will let you know if you qualify right away. Once successfully enrolled in the program, NiceRx will manage your enrollment including requesting refills for your prescription medications without you having to worry.

How much does the service cost?

At the time of enrollment, you will be charged the first month’s service fee of $49.00 for each medication you are eligible to receive. For example, if you are eligible for two medications, your credit card will be charged today the first month’s service fee of $98.00, and your credit card will be charged the monthly service fee of $98.00 every month on or around 30 days from the initial billing date for the medications you are eligible to receive.

What are the eligibility requirements?

NiceRx is intended for low-income individuals in the United States who cannot afford their medications. Each program defines its own eligibility criteria. In general, you must meet the following requirements:

  • I am a permanent, legal resident of the United States or Puerto Rico
  • I am uninsured or my insurance doesn’t cover my medication
  • I meet certain income eligibility requirements

Is there any limit on the number of medications?

No, there is no limit on the number of medications we can help you with. Please let us know all of the brand name and generic medications you are taking so we can check all available sources of assistance. There is a separate enrollment and monthly service fee for each eligible medication we are able to assist with.

What happens after I apply?

Following successful enrollment, we may request further documentation from you as required by the pharmaceutical company, to allow us to complete your application. We will handle the whole enrollment process including requesting a prescription from your doctor and working with the pharmaceutical company that ships your medication. We will send you notification emails to update you on the progress of your application so that you will always know the current status.

You should continue taking your medications as prescribed until you have received your first medication shipment. NiceRx does not approve applications or ship any medications. The pharmaceutical company will make the final determination of acceptance and you will only be charged for medications that we are able to assist with. Therefore, we cannot guarantee shipment times for your medication. The average turnaround time for the first supply of medication is 6 to 8 weeks from the time we receive all required documentation from you and your healthcare provider.

Do you offer refunds if I decide to cancel?

We understand that you may wish to cancel should you find a more cost-effective alternative somewhere else. If you would like to have your membership cancelled, please send us a signed cancellation letter. We will initiate the cancellation of your medication within 14 days of receiving the signed cancellation letter. For our customers’ protection, we would not want to stop processing the application or refills without written notification from the customer.

You may be eligible for a full refund if:

  • you have notified us in writing that you want to cancel within 14 days of enrollment and we have not yet sent the application documents to your doctor’s office, or;
  • you have received a denial letter stating that you are not eligible to receive medication and have provided a copy of the denial letter to us within 60 days of its date, and do not want us to appeal the decision on your behalf.

If you are cancelling after receiving your medication delivery, you will be charged for the remaining supply of medication you received. For example, if you received a three-month supply of medication and cancelled after one month (and have a two months supply of medication remaining), you will be charged $98 for the remaining two months.

Are you a healthcare provider or employer?

We work with healthcare practices and employers to help their patients and employees save money on their prescription drugs.

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