How it works

Get started with our online enrollment form to find out if you may be qualified to start receiving their medications with NiceRx. Once you complete your online enrollment, one of our patient advocates will contact you to request additional documents such as proof of income. Once successfully enrolled in the assistance program, NiceRx will manage your enrollment including refilling your prescription medications on time without you having to worry. Speak with one our patient advocates to learn more.

Each program defines its own eligibility criteria. In general, you must meet the following requirements:

• I am a permanent, legal resident of the United States or Puerto Rico
• I am uninsured or my insurance doesn’t cover my medication
• I meet certain income eligibility requirements

NiceRx is intended for low-income individuals in the United States who cannot afford their medications.

No, there is no limit on the number of medications we can help you with. Please let us know all of the brand name and generic medications you are taking so we can check all available sources of assistance.

Following successful enrollment, we may request further documentation from you, to allow us to complete your application. We will handle the whole process including requesting a prescription from your doctor right through to liaising with the assistance provider to ensure that the medication is approved and dispatched in a timely fashion. We will send you regular update emails so that you will always know the current status of your order.

You should continue taking your medications as normal until you have received your first medication shipment. NiceRx does not approve applications or dispense medication to patients. The assistance provider will make the final determination of acceptance and you will only be charged for medications that we are able to assist with. Therefore, we cannot guarantee shipment times for your first order, although the average turnaround time for the first supply is 6 to 8 weeks from the time we receive all required documentation from you and your healthcare provider.

We understand that you may wish to cancel should you find a more cost-effective alternative somewhere else. In these circumstances, you may be eligible for a full or partial refund, however, this is approved on a case-by-case basis, depending on if you have had your first supply already. If you would like to have your membership cancelled, please review the following guidelines and send us a signed cancellation request by email, fax, or mail.

You may be eligible for a full refund of your first month’s dues if:

• you have cancelled prior to the time that we have created your application.
• you have received a denial letter stating that you are not eligible to receive medication and have delivered a copy of the denial letter to us within 30 days of its date.

If you notify us after you received a three-month supply of medicine and cancelled after one month (and have a two months’ supply remaining), you will be billed for the subsequent two months.